Privacy

Fuelup Vending Limited, Auckland. Last updated October 2026.

What this website collects

Nothing automatically. When you send the refund form or the enquiry form, your details are emailed to us through a form service called FormSubmit, and are not used for anything else.

What we receive when you contact us

Only what you put in your message, such as your name, how to reach you, and details of your enquiry or refund request. For a refund we will contact you directly to arrange payment, so please do not send bank details through the form. Please never send a full card number. The last four digits are enough to help us find a payment.

How we use it

To reply to you, to sort out a refund or machine problem, and to keep a record of it. We do not sell your information or use it for marketing you did not ask for.

Where it is kept

Emails sit in our Google Workspace account and Instagram messages in Instagram, both under their own privacy terms. Refunds are processed through our payment provider.

Your rights

Under the New Zealand Privacy Act 2020 you can ask to see or correct the information we hold about you, or ask us to delete it. Email [email protected].